Boston, MA – JetBlue Airways has quietly axed two of its Boston Logan International Airport (BOS) services, citing underwhelming demand as the catalyst for the sudden decision. Travellers to Long Island and Halifax were given minimal notice, prompting the carrier to extend refund and rebooking options to those affected.
Route Cancellations and Timeline
- Boston (BOS)–Islip (ISP): The service to Long Island MacArthur Airport will cease operations after its final flight on May 7, 2025.
- Boston (BOS)–Halifax (YHZ): A planned launch scheduled for June 26, 2025 has been suspended indefinitely.
These cancellations, identified initially through Cirium scheduling data and later confirmed by JetBlue, represent rare last-minute adjustments in the carrier’s network. According to JetBlue President Marty St. George, this marks the first time in the airline’s history that a route was halted before even starting.
Passenger Remedies
- Full Refunds: All customers holding tickets on the Boston–Islip or Boston–Halifax flights will receive complete refunds automatically.
- Alternate Travel: Those booked on the Islip route may opt to travel via JetBlue’s Boston–JFK service instead.
Still, with such short notice, passengers are bracing for potentially higher fares and limited seat availability on competing airlines.
Competing Carriers Step In
- Halifax Travel: American Airlines and Air Canada continue to operate BOS–YHZ flights, though seat inventory and prices are expected to fluctuate sharply in the wake of JetBlue’s withdrawal.
- Future Possibility: JetBlue has hinted at a possible return to the Halifax market for a subsequent summer season, pending a reassessment of demand.
New East Coast Additions
While trimming two routes, JetBlue is simultaneously bolstering its Boston network with two first-ever nonstop connections:
- Wilmington, NC (ILM)
- Norfolk, VA (ORF)
These daily services—operating from April 30 through October 25, 2025—will be flown on Airbus A220 jets equipped with in-seat entertainment, free Fly-Fi® Wi-Fi, and complimentary snacks. Introductory one-way fares start at $49, underscoring JetBlue’s focus on affordable leisure travel under its JetForward initiative.
Strategic Network Reassessment
The route changes come on the heels of JetBlue’s Q1 earnings call, where leadership emphasized a thorough review of its route map. Since the 2023 dissolution of its Northeast Alliance with American Airlines, JetBlue has been searching for a new domestic partner to expand TrueBlue loyalty benefits. United Airlines is widely speculated to be the frontrunner for such a tie-up, though no formal announcement has been made.
“Expanding network opportunities for earn and burn remains a top priority,” said Marty St. George. Meanwhile, American Airlines has internally noted that JetBlue currently shows no interest in reviving their prior alliance.